Frequently Asked Questions

Viv is a registered midwife trained in Hungary and practising in the UK since 2021, based in the Greater Manchester and Cheshire area. She is also a mum of two, which means the advice you get comes from both professional expertise and real personal experience.

Yes. Viv is a registered midwife with full professional training and years of clinical experience. All advice and guidance provided through any of her services reflects her professional knowledge and practical expertise.

Viv is based in the Greater Manchester and Cheshire area. Travel within 25 miles is included in the service fee. For locations between 25 miles and approximately one hour's drive, a travel supplement of £15 applies and will be confirmed before booking. For anything beyond that, get in touch and Viv will do her best to accommodate you, particularly for courses and the Night Nanny service.

Absolutely. You can reach Viv directly on WhatsApp at 07487330180 or by email at questions@midwifeviv.com. There are no silly questions and no pressure to book.

Viv offers three newborn care courses. Baby Bootcamp is a face-to-face group course for up to four couples. VIP Viv is a private one-to-one course delivered in your own home. Virtually Viv and Virtually Viv VIP are the online equivalents, delivered live via Zoom in either a small group or one-to-one format.

All courses cover the same 17 theoretical and 15 practical topics, from feeding, bathing and nappy changing to sleep, safety and what to actually expect in those first weeks. You can also ask about labour, pain relief and birth and get honest, straight answers from someone who has been on both sides of the room.

Sessions run over 3 to 4 weeks, with each session lasting approximately 2 hours. The schedule is flexible and arranged around you.

This applies to VIP Viv and Virtually Viv VIP only. As these are private one-to-one sessions, Viv works through the topics in whichever order makes most sense for you. If there is something you are nervous about or need to know first, you start there. Group courses follow a set structure to work for everyone in the group.

All levels. Whether this is your first baby or you just want to feel more confident and up to date, the courses are designed to meet you where you are.

The venue is arranged based on where the group is located and will be confirmed once all participants have booked. It is always a comfortable, suitable space for the group.

Add your chosen course to your basket on the website and complete your purchase. Viv will then be in touch personally to arrange your sessions at a time that works for you.

Alongside the courses, Viv offers Breastfeeding Support, On Demand Help, Urgent Call Out, On Call WhatsApp Support, and the Maternity Nurse Night Nanny service. Each is designed for different situations, from planned daytime visits to urgent evening call outs and overnight support.

A home visit focused entirely on breastfeeding. Whether you are struggling with latch, positioning, pain, supply, or just need reassurance that everything is going well, Viv comes to you and works through it properly. Available as a 30 or 60 minute session.

A planned daytime home visit available between 7am and 6pm for hands-on practical support with anything newborn related. Bathing, feeding, settling, general care, or just having a midwife next to you while you figure things out. Available in 1 hour, 90 minute, or 2 hour slots.

For those moments when you cannot wait. Viv comes to you in the evening or overnight when something feels wrong or you just need someone there. Available as Evening, Late Evening, or Overnight. Please send Viv a WhatsApp message before booking to check availability.

Viv's number is reserved exclusively for one family at a time for direct WhatsApp access. No group, no waiting, just Viv available to you personally for 1, 2, or 4 weeks. Perfect for the early days when questions come at all hours.

Viv comes to your home overnight to care for your baby so you can sleep. As a registered midwife she brings full professional expertise to every overnight stay. This service is by enquiry only, please contact Viv via WhatsApp before booking.

A supportive group where Viv answers newborn care questions directly, shares tips, and keeps parents connected. It is open to anyone, whether or not you have taken a course with Viv.

There are three tiers: Plus, Premium, and Supreme. Each offers a different level of access and duration. You can see the full breakdown and pricing on the WhatsApp Support Group product page.

Purchase your chosen membership tier on the website and Viv will add you to the group. You can have up to two phone numbers per membership, ideal for both parents.

Questions are answered between 9am and 6pm. If a question comes in outside those hours it will be answered by 9am the following day at the latest. Viv reserves the right to change these hours with at least 72 hours notice.

Yes. You can send whatever is easiest for you, text, voice note, or photo. If you have a preference for how you would like your reply, just mention it at the end of your message.

Yes. The group is a respectful, supportive space. Any inappropriate behaviour will result in removal without a refund.

You can leave at any time but membership fees are non-refundable once access has been granted.

Most services and courses are booked directly through the website. Add your chosen product to your basket, complete your purchase, and Viv will be in touch personally to confirm and arrange everything. The Maternity Nurse Night Nanny service is by enquiry only. Send Viv a message on WhatsApp first, and once everything is confirmed a proforma invoice will be sent. Payment can be made by bank transfer or cash. If you prefer to pay by cash or bank transfer for any other service, just get in touch before booking and Viv will arrange this for you.

Most bookings are paid securely through the website at the time of booking. For the Maternity Nurse Night Nanny service, payment can be made by bank transfer or cash. If you prefer cash or bank transfer for any other service, get in touch before booking.

Fees are non-refundable once access to the service or course has been granted. In exceptional circumstances this may be reviewed at Viv's discretion. If you have a concern, always reach out directly before assuming a refund is not possible.

Life with a baby is unpredictable. If you need to move a session, contact Viv as soon as possible via WhatsApp and she will do her best to accommodate you.

Please contact Viv directly. While fees are non-refundable, Viv will always try to find a solution that works for you.

Not currently, but if you would like to gift a session or course to someone, get in touch and Viv will do her best to arrange something.